British Air Fails

Sitting by the laptop at the home office – but I should be sitting on a BA plane to London.
After trying to check in on-line (as I usually do) at 8 PM, 1 Am and 5 AM just to get an error message, I was finally left out of the plane after queuing for 1,5 hours at the check-in counter (two officials and looooots of people – of course, as the on-line did not work…) when the flight was closed. At that time, there were six of us left in the queue. Way to go, BA.

Anyway, the whole frustrating process really made me think of the stupidity of the current check-in-systems. Why on earth do all the airlines have their own chek-ins (especially since most of them are sorry pieces of web design & technology, and I fully understand that people are afraid of, don’ t trust them and still prefer to queue)?

An universal check-in would finally rid us from airport aggressions; especially if combined with body scanners for security.  Maybe Foursquare could extend their service from just playing around to real check-ins?

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s