London’s CDO appointed

Big Hand to Theo Blackwell, who will London’s first ever Chief Digital Officer (CDO)!

According to the press release, “Theo will play a leading role in realising the Mayor’s ambition to make London the world’s smartest city, ensuring that the capital’s status as a global tech hub helps transform the way public services are designed and delivered, making them more accessible, efficient and responsive to the needs of Londoners.”

Theo has been a Camden councillor since 2002, so he knows city from the inside. He joins the city from the public sector accelerator Public. Earlier he was a Head of Policy & Public Affairs for the video games industry’s trade body, Ukie.

Theo will be working with the Smart London Board , which was appointed in July, yours truly being one of the members. A few months old London Office for Technology & Innovation will be in a key role in making seamless, interoperable and safe digitalised London a reality.

Theo will face a rather interesting, hopefully not impossible amount of challenges. A tough nut to crack will be the model of collaboration between the boroughs of London. As much as I am a fan of local democracy and devolution of power, trying to build seamless services and interoperability across 32 districts with their own mayors and council must be an absolute pain. In the digital domain joint initiatives are especially critical – Londoners move around a lot, and people should be able to access their services through the same interfaces if they move from Camden to Islington.

Interoperability is also critical when building the holistic picture of the city, which is increasingly important when managing urban systems. Digital twin of London needs data, and that data is often locked away in the legacy systems of the boroughs.

The key to success is in partnerships. According to Joy’s Law: “no matter who you are, most of the smartest people work for someone else”. Hardly anywhere is this more true than in city administration. The secret sauce in urban transformation is to empower the people of the city of change it. As one of the leading tech hubs in the world. London certainly has all the necessary ingredients to succeed.

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